Efficient
and effective customer relations management is a sure way to gaining customer
loyalty and this in return guarantees business success. As the customer is the number one stakeholder, it is therefore the primary duty of a firm to identify
the needs and expectations of their customers and work towards meeting these
customer needs and expectations. To the employer, gaining this skill and certification will promote
product/service acceptance by customers, increased customer loyalty, increased
sales and profit, increased productivity and lots more. To the employee, it
gives you a competitive edge over your industry and establishes you as an
authority thus offering you a better opportunity for promotion, better bargain,
increased relevance, independence, applicable professional expertise and lots
more.
Keep Your Customer, Enjoy Business Growth.
GET OUR CRM DIPLOMA COURSE FREE ONLINE!!!
Sign Up Here Now!
Course
content:
This course is specifically designed to bring you
through the fundamental knowledge and application of customer relations
management. The course involves;
Ø Fundamentals
to CRM
Ø Framework
of CRM
Ø CRM
Components and Strategy
Ø CRM Best Practices, Value & ROI
Ø Traditional
marketing
Ø Customer
relations marketing
Ø Relationship
management
Ø Service
Marketing.
Sign Up Here Now!
